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FAQ

  • 1. Who Are We?

    Our Headquarter Is diffuser Located In Guangdong, China. Since 2010, We Have Sold To North America (30.00%), Western Europe (18.00%), East Asia (15.00%), Eastern Europe (10.00%), Oceania (10.00%), South America (8.00%), Southeast Asia (5.00%) , Africa (4.00%). In Total We Have About 201-300 People In Our Office.

  • 2. How Do We Guarantee The Quality?

    Always Pre-Produce Samples Before Mass Production;Always Perform Final Inspection Before Shipment;

  • 3. What Can You Buy From Us?

    Aroma Diffusers, Essential Oil Diffusers, Air Humidifiers, Mini Fans, Beauty And Personal Care Products. Click Here For Product Information

  • 4. Why Buy From Us Instead Of Other Suppliers?

    1. Best-Selling Products With Fashionable Design, Flexible Function, High Quality And Competitive Price;
    2. Strong R&D Capability, Oem/Odm;
    3. Serve Global Professional Customers;
    4. Customized Service;

  • 5. What Services Can We Provide?

    Accepted delivery terms: FOB, CFR, CIF, EXW, FAS, CIP, FCA, CPT, DEQ, DDP, DDU, Express, DAF, DES;
    Accepted payment currencies: USD, EUR, JPY, CAD, AUD, HKD, GBP, CNY, CHF;
    Payment Types Accepted: T/T, L/C, D/P D/A, MoneyGram, Credit Card, PayPal, Western Union, Cash, Escrow;
    Languages: English, Chinese, Japanese, Portuguese, German, Arabic,French, Russian, Korean, Hindi, Italian

  • 6. After Placing The Order, How Fast Will You Ship My Order?

    Our Normal Delivery Time Is One To Three Business Days After Placing An Order. Working Days Are Monday To Friday, Excluding Holidays. We Do Not Process Or Ship Orders On Saturday Or Sunday.

  • 7. How To Track My Order?

    Once Your Order Ships, You Will Receive An Email With Your Tracking Information. In This Email, You Will Receive Your Tracking Number And A Direct Link To View The Tracking Progress Of Your Shipment. If Your Order Appears To Be Late, Lost Or Did Not Receive The Tracking Information Email, Please Contact Our Customer Support Team At Info@Lemoworld.Com. You Can Also Call Us On +86 755 23572823 And Our Phone Support Hours Are Monday To Friday From 9:00Am To 6:00Pm Pst. If We Are Unavailable, Please Leave A Voicemail With Your Name, Order Number And Reason For The Call. We Will Call You Back As Soon As Possible.

  • 8. I Live In Canada. How To Order Lemoworld Products?

    Lemoworld Sells Products All Over The World, Don'T Worry About Not Getting The Product, Contact Us, Please Contact Our Support Team For Help.

  • 9. How Many Drops Of Essential Oil Should I Add To My Diffuser?

    If You'Re Trying A New Oil, We Recommend You Start With 5-7 Drops Per 200Ml Of Water. From There You Can Choose To Add More Or Less Next Time. It'S All A Matter Of Personal Preference, Each Oil Is Different (Some Are Thicker And Require Fewer Drops Than Others).1Ml Of Oil Contains 10-15 Drops, Depending On The Consistency Of The Oil.To Make The Math A Little Easier, We Always Say It'S 10 Drops.So 1 Drop = 0.1 Ml.

  • 10. How Do I Clean My Diffuser?

    Carefully Pour Out Any Remaining Water In The Tank (Make Sure The Air Outlet Points To The Ceiling). Using A Cotton Pad, Clean The Inside Of The Tank With Warm Water. Inside The Tank You Will Find A Small Circle, This Is The Sensor. Clean The Sensor Carefully With A Cotton Swab. If Your Lemoworld Diffuser Is Being Used Every Day, We Recommend That You Clean It At Least Once A Week.

  • 11. Can I Add Other Kinds Of Oils To My Diffuser?

    We Do Not Recommend This. Our Essential Oils Have Been Tested And Proven Safe For Your Diffuser. Other Kinds Of Oils May Cause Damage.

  • 12. Is there any plug on the lemoworld aroma diffuser

    It depends on you. Lemoworld Provides A Professional Team 1V1 To Customize Your Products.

  • 13. Can I Use The Diffuser Without Any Oil?

    Yes. If You Want To Use The Diffuser As A Humidifier, All You Need To Do Is Add Water. Essential Oils Are Used In Fragrance And Aromatherapy.

  • 14. Does The Diffuser Produce Cool Or Warm Fog?

    Cold. Cold Water Is Turned Into Mist By High Frequency Vibration, Forming A Cold Mist. So No Hot Steam!